The City of Keene Fire Departments provides Fire Suppression, Fire Prevention/Inspection, Emergency Medical Service, Technical Rescue Response, and Hazardous Material Response to the City of Keene and surrounding communities through the Southwestern New Hampshire District Fire Mutual Aid System.
The Operations Division consists of four shifts, (A,B,C,D) with one Captain per shift, serving as commander of the shift. There are two Lieutenants and seven firefighter/EMT's per shift.
The Administrative Division consists of the Fire Chief, Deputy Fire Chief, Fire Prevention Officer, Fire Alarm Officer and the Training Officer.
The Career Personnel are supported by a paid Call Company Force consisting of an additional twenty-four officers and firefighters.
The Operations Personnel operate out the Central Station, located at 31 Vernon Street, and Station 2 which is located at 110 Hastings Ave. The Central Station houses 1- Engine, 1- 110' Ladder 1-75' Quint, 1-Pumper/Tanker, 1-Heavy Rescue, 1-Brush Truck, 1-OHRV Unit (Polaris Ranger), 2-ALS Ambulances, 1- Technical Rescue Reponse Trailer, 1- Rescue Boat, 1- Fire Alarm Bucket Truck, 1 - Fire Prevention Vehicle and 3 - Command Units. Station 2 houses a 1- Engine, 1- ALS Ambulance, 1- Brush Unit, 1 - Haz-Mat Response Trailer and a 1953 Ahrens Fox (Keene Engine 2).
The City is broken down into two response districts. District one, which Central Station handles, covers from the eastside of Route 12 to the bordering towns. District two, which is handled by Station Two, is everything west of route 12 to the bordering towns. Although each station has a primary response area it is not uncommon throughout the day that both stations be assigned to incidents together to provide needed resources, equipment or personnel. Note: The City of Keene also provides Fire Protection to the Town of Roxbury along with contract ambulance service which is also provided to the towns of Chesterfield, Nelson, Spofford, Surry, Sullivan, Westmoreland. We also provide ALS Intercept Response to surrounding communities by contract.
In 2015 the City of Keene Fire Department responded to 4,720 emergency calls. Of these, 1,485 were classified as Fire/Rescue/Haz-Mat responses and 3,235 were classified as EMS. The department responded to 64 incidents that were classified as a first alarm or greater fire. There were a total of 7,551 unit responses.